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Providing information for business: government strategy for the online world

Castleman, Tanya and Cavill, Marina 2004, Providing information for business: government strategy for the online world, in E-business, e-government and small and medium-sized enterprises: opportunities and challenges, Idea Group Publishing, Hershey, Pa., pp.269-286.

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Title Providing information for business: government strategy for the online world
Author(s) Castleman, Tanya
Cavill, Marina
Title of book E-business, e-government and small and medium-sized enterprises: opportunities and challenges
Editor(s) Corbitt, Brian J.
Al-Qirim, Nabeel A.Y.
Publication date 2004
Chapter number 12
Total chapters 13
Start page 269
End page 286
Total pages 18
Publisher Idea Group Publishing
Place of Publication Hershey, Pa.
Keyword(s) Australia
Government
Online information systems
Small to medium-sized enterprises
SME
Victorian State Government
Summary Governments assume a major role in providing information resources for business as a way of promoting national development. This has proven to be a much more demanding task than one might suppose, given the diversity and complexity of business needs and the limitation of government resources for undertaking the task. This chapter will: (1) identify the challenges posed for government online business information strategies, (2) discuss research relating to the information strategy of one Australian government agency to support export development among small business, and (3) set out a framework for government online information provision in a diverse industry context. Coordination of the many government information services remains a challenge, especially among different levels of government. Well-designed strategies can improve the usability of online information and the efficiency of government information services.
ISBN 1591402026
9781591402022
Language eng
Field of Research 150399 Business and Management not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category B1 Book chapter
Copyright notice ©2004, Idea Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30000633

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.