Business process outsourcing: the hysteresis effect and other lessons

Rouse, Anne and Corbitt, Brian J. 2006, Business process outsourcing: the hysteresis effect and other lessons, in Information systems outsourcing: enduring themes, new perspectives and global challenges, Springer-Verlag, Berlin, Germany, pp.583-602.

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Title Business process outsourcing: the hysteresis effect and other lessons
Author(s) Rouse, Anne
Corbitt, Brian J.
Title of book Information systems outsourcing: enduring themes, new perspectives and global challenges
Editor(s) Hirschheim, Rudy
Heinzl, Armin
Dibbern, Jens
Publication date 2006
Chapter number 20
Total chapters 25
Start page 583
End page 602
Total pages 20
Publisher Springer-Verlag
Place of Publication Berlin, Germany
ISBN 3540348751
9783540348757
Edition 2nd ed.
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category B1 Book chapter
Copyright notice ©2006, Springer-Verlag
Persistent URL http://hdl.handle.net/10536/DRO/DU:30000896

Document type: Book Chapter
Collection: Deakin Graduate School of Business
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