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Consumer issues in navigating health care services for type I diabetes

Rasmussen, Bodil, Wellard, Sally and Nankervis, Alison 2001, Consumer issues in navigating health care services for type I diabetes, Journal of clinical nursing, vol. 10, pp. 628-634, doi: 10.1046/j.1365-2702.2001.00550.x.

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Title Consumer issues in navigating health care services for type I diabetes
Author(s) Rasmussen, BodilORCID iD for Rasmussen, Bodil orcid.org/0000-0003-2388-3953
Wellard, Sally
Nankervis, Alison
Journal name Journal of clinical nursing
Volume number 10
Start page 628
End page 634
Publisher Blackwell Science Ltd
Place of publication Oxford, Eng.
Publication date 2001
ISSN 0962-1067
1365-2702
Keyword(s) diabetes
qualitative analysis
navigation
health services
health professionals
transition
Summary • Despite increasing interest in consumer awareness and participation in health care service delivery, there has been little exploration of consumer views in relation to services for people with type I diabetes. • The purpose of this qualitative exploratory study was to identify strategies people with type I diabetes used to access health services and the barriers they perceived in accessing the services they needed. • Data gathered in semi-structured interviews revealed that consumers experience significant barriers when navigating the health care system. • Three dominant themes were identified. They relate to access to specialist medical skill, to the transition from teenager to young adult and to pre-pregnancy and obstetric care. • Directions for change in service delivery and policy development are discussed.
Language eng
DOI 10.1046/j.1365-2702.2001.00550.x
Field of Research 111704 Community Child Health
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2001, Blackwell Science Ltd
Persistent URL http://hdl.handle.net/10536/DRO/DU:30001221

Document type: Journal Article
Collections: School of Nursing and Midwifery
Higher Education Research Group
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