Openly accessible

The transformation of workplace culture

Jaynes, Steve 2001, The transformation of workplace culture, International employment relations review, vol. 7, no. 1, pp. 47-61.

Attached Files
Name Description MIMEType Size Downloads
jaynes-thetransformation-2001.pdf Published version application/pdf 1.19MB 16

Title The transformation of workplace culture
Author(s) Jaynes, Steve
Journal name International employment relations review
Volume number 7
Issue number 1
Start page 47
End page 61
Publisher International Employment Relations Association
Place of publication Kingswood, N.S.W.
Publication date 2001
ISSN 1324-1125
Summary A theoretical perspective is developed for the critical examination of organisation culture. A structurationist approach is taken to link interpretive and radical structuralist paradigms in this examination. The perspective is applied to investigate a change program in the New Zealand division of a multi-national Bank. The focus is on the use of culture by management to control and change employee performance, in particular to shift the branch culture from a credit and process orientation toward a sales and customer focus. Findings of research conducted at the senior management and branch workplace levels are reported. The goal of the paper is to encourage critical reflection on the beliefs, values, and understandings of organisational life that are sometimes represented as universal, but which advance particular interests. The study’s findings illustrate a range of techniques used by management to transform a workplace culture, and the various reactions of employees to these efforts, manifest in forms of acceptance, appropriation, and resistance.
Language eng
Field of Research 150305 Human Resources Management
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2001, International Employment Relations Association
Persistent URL http://hdl.handle.net/10536/DRO/DU:30001424

Document type: Journal Article
Collections: School of Management and Marketing
Open Access Collection
Connect to link resolver
 
Link to Related Work
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.

Versions
Version Filter Type
Access Statistics: 516 Abstract Views, 16 File Downloads  -  Detailed Statistics
Created: Mon, 07 Jul 2008, 07:56:31 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.