The Strategic outsourcing Decision of IT and eCommerce: The Case of Small Businesses in New Zealand

Al-Qirim, Nabeel 2003, The Strategic outsourcing Decision of IT and eCommerce: The Case of Small Businesses in New Zealand, Journal of information technology case and application research, vol. 5, no. 3, pp. 32-56.

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Title The Strategic outsourcing Decision of IT and eCommerce: The Case of Small Businesses in New Zealand
Author(s) Al-Qirim, Nabeel
Journal name Journal of information technology case and application research
Volume number 5
Issue number 3
Start page 32
End page 56
Publisher Ivy League Publishing
Place of publication Marietta, Ga.
Publication date 2003
ISSN 1522-8053
Keyword(s) Contracting out
small business
international trade
information technology
Summary In New Zealand, small to medium-sized enterprises (SMEs) play a very important role in the economy by their contribution to both employment and gross domestic product. Addressing issues pertinent to SMEs is of paramount importance in driving this sector forward. Information Technology (IT) emerges as one main enabler for SMEs in automating their operations, seeking new opportunities and enhancing their strategic business positioning in local and international markets. However, the inability of SMEs to handle the dynamic nature of IT due to problems inherent in their size, structure and resources, makes it difficult for them to take appropriate decisions to benefit from the IT technologies. The advent of eCommerce (EC) has only compounded this problem. One way out of this complex situation is to outsource the IT and EC technology requirements by the SMEs. This study endeavours to identify the pattern of IT and EC outsourcing issues of SMEs within New Zealand. This research attempts to identify the main driver for IT/EC outsourcing in SMEs as well as to explore the problems of IT outsourcing and makes suggestions for further research in this crucial sector.
Language eng
Field of Research 150307 Innovation and Technology Management
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2003, Ivy League Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30002005

Document type: Journal Article
Collection: School of Information and Business Analytics
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