The relationship between TQM practices, quality performance, and innovation performance: An empirical examination

Prajogo, Daniel and Sohal, A. 2003, The relationship between TQM practices, quality performance, and innovation performance: An empirical examination, International journal of quality & reliability management, vol. 20, no. 8, pp. 901-918.

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Title The relationship between TQM practices, quality performance, and innovation performance: An empirical examination
Author(s) Prajogo, Daniel
Sohal, A.
Journal name International journal of quality & reliability management
Volume number 20
Issue number 8
Start page 901
End page 918
Publisher Emerald Group Publishing
Place of publication West Yorkshire, England
Publication date 2003
ISSN 0265-671X
1758-6682
Keyword(s) Innovation,
modeling,
total quality management
Summary This empirical study examines the relationship between total quality management (TQM) and innovation performance and compares the nature of this relationship against quality performance. The empirical data were obtained from a survey of 194 managers in Australian industry encompassing both manufacturing and non-manufacturing sectors.
Language eng
Field of Research 150313 Quality Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2003, MCB UP Ltd
Persistent URL http://hdl.handle.net/10536/DRO/DU:30002172

Document type: Journal Article
Collection: School of Management and Marketing
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