Towards a multicultural world : identifying work systems, practices and employee attitudes that embrace diversity

Hartel, Charmine E. J. 2004, Towards a multicultural world : identifying work systems, practices and employee attitudes that embrace diversity, Australian journal of management, vol. 29, no. 2, pp. 189-199.

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Title Towards a multicultural world : identifying work systems, practices and employee attitudes that embrace diversity
Author(s) Hartel, Charmine E. J.
Journal name Australian journal of management
Volume number 29
Issue number 2
Start page 189
End page 199
Publisher The Australian Graduate School of Management
Place of publication Sydney, N.S.W.
Publication date 2004-12
ISSN 0312-8962
1327-2020
Keyword(s) diversity management
workplace diversity
diversity openness
openness to perceived dissimilarity
cross-cultural interaction skills
stereotypes
Summary The research program described focuses on identifying the role of organisational culture, as reflected in workplace systems and practices, and employee and group attitudes in the outcomes of interactions among dissimilar parties. A systematic, theory-testing approach underlies the program, which aims to both develop and validate the diversity openness construct. The Perceived Dissimilarity-Openness Moderator Model developed from the research asserts that the affective, cognitive and behavioural consequences of diversity depend in part upon the perception of difference and subsequent quality and magnitude of the response to the perceived dissimilarity. When individuals or social systems (groups or organisations) are diversity-closed, outcomes are predicted to be less positive than when they are diversity-open.
Language eng
Field of Research 150305 Human Resources Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2004, Australian Graduate School of Management
Persistent URL http://hdl.handle.net/10536/DRO/DU:30002429

Document type: Journal Article
Collection: Deakin Graduate School of Business
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