Employer satisfaction with employees with a disability: comparisons with other employees

Smith, Kaye, Webber, Lynne, Graffam, Joseph and Wilson, Carlene 2004, Employer satisfaction with employees with a disability: comparisons with other employees, Journal of vocational rehabilitation, vol. 21, no. 2, pp. 61-69.

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Title Employer satisfaction with employees with a disability: comparisons with other employees
Author(s) Smith, Kaye
Webber, Lynne
Graffam, Joseph
Wilson, Carlene
Journal name Journal of vocational rehabilitation
Volume number 21
Issue number 2
Start page 61
End page 69
Publisher Andover Medical Publishers
Place of publication Reading, Mass.
Publication date 2004
ISSN 1052-2263
Keyword(s) disability
employer satisfaction
work performance
Summary This paper is based on survey responses from 656 employers who had employed someone with a disability using support from disability employment agencies. Differences in employers' ratings of employees with and without a disability in relation to employer satisfaction and work performance are outlined. Employers were found to be less satisfied with their employee with a disability than with other employees; determinants of employer satisfaction differed between the two employee groups; and employers were predisposed to be more satisfied with employees with a disability than with other employees in relation to the work performance variables tested. Identifying areas directly related to employer satisfaction, and highlighting important differences in factors that determine employer satisfaction between these two employee groups, provides valuable direction for effective strategic planning of service interventions
Language eng
Field of Research 170107 Industrial and Organisational Psychology
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©200, IOS Press and the authors
Persistent URL http://hdl.handle.net/10536/DRO/DU:30002580

Document type: Journal Article
Collections: School of Psychology
School of Health and Social Development
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