Openly accessible

Integrated management system:the experiences of three Australian organisations

Zutshi, Ambika and Sohal, Amrik S. 2005, Integrated management system:the experiences of three Australian organisations, Journal of manufacturing technology management, vol. 16, no. 2, pp. 211-232.

Attached Files
Name Description MIMEType Size Downloads
zutshi-integratedmanagement-post-2005.pdf Author's post print application/pdf 690.41KB 427

Title Integrated management system:the experiences of three Australian organisations
Author(s) Zutshi, Ambika
Sohal, Amrik S.
Journal name Journal of manufacturing technology management
Volume number 16
Issue number 2
Start page 211
End page 232
Publisher Emerald Group Publishing Limited
Place of publication Bradford, England
Publication date 2005
ISSN 1741-038X
1758-7786
Keyword(s) Australia
case studies
environmental management
management techniques
occupational health and safety
quality management
Summary Purpose – Management systems and standards have become a key part of the organisation's lifeline and a prerequisite for survival in the twenty-first century. Systems for quality environmental and occupational health and safety (OHS) now form the three main pillars of the organisation, the fourth one being financial accounting. In light of the increasing pressure and demands from different stakeholders, it is becoming necessary for organisations to adopt the different systems/standards. However, to achieve the benefits from the implementation and subsequently maintenance of these systems it is only a practical and logical step that the existing management systems/standards be integrated into a single system.

Design/methodology/approach – This paper presents the experiences of three Australian-based organisations that have successfully undertaken the integration of their management systems/standards. Data for this paper were collected through in-depth interviews conducted with the managers responsible for quality, environment and OHS systems.

Findings – The interviews revealed a number of quantifiable and unquantifiable benefits experienced by the companies from operating one integrated system, such as saving of dollars, better utilisation of resources and improved communication across the organisation, to name a few. However, for the benefits to be realized it is essential that organisations are aware of the challenges and obstacles accompanying integration of systems/standards. If these challenges are not addressed early in the process they can delay the completion of the integration process.

Originality/value – Recommendations for other organisations contemplating integrating their management system include: obtaining commitment from the top management; having adequate resources to integrate the systems; having communication and training across the organisation in aspects of integration; and, last but not the least, having integrated audits. Implementation of these recommendations may vary from one organisation to another; however, it would result in lesser resistance for the organisations following them.


Language eng
Field of Research 150312 Organisational Planning and Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©Emerald Group Publishing Limited
Persistent URL http://hdl.handle.net/10536/DRO/DU:30002964

Document type: Journal Article
Collections: School of Management and Marketing
Open Access Collection
Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.

Versions
Version Filter Type
Citation counts: Scopus Citation Count Cited 72 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 874 Abstract Views, 427 File Downloads  -  Detailed Statistics
Created: Mon, 07 Jul 2008, 08:39:26 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.