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Service provision factors that affect the health and wellbeing of people living in a lower SES environment: the perspective of service providers Savage, Sally, Bailey, Susan, Wellman, David and Brady, Sharon 2005, Service provision factors that affect the health and wellbeing of people living in a lower SES environment: the perspective of service providers, Australian journal of primary health, vol. 11, no. 3, pp. 11-18. Title Service provision factors that affect the health and wellbeing of people living in a lower SES environment: the perspective of service providers Author(s) Savage, Sally Bailey, Susan Wellman, David Brady, Sharon Journal name Australian journal of primary health Volume number 11 Issue number 3 Start page 11 End page 18 Publisher La Trobe University Place of publication Melbourne, Vic. Publication date 2005 ISSN 1448-7527 Keyword(s) service provision access low SES health services Summary Inequalities in health and wellbeing within low socioeconomic (SES)  environments are well documented. Factors inherent to the health care system itself, such as inaccessible, inflexible or inappropriate seroiceprovision, contribute to the poorer health status ofresidents oflow SES areas. This paper explores the issues ofseroice provision in low SES areas, documenting the perceptions of seroice providers about the seroice needs of residents, in order to understand the systemic factors that negatively impact on health and wellbeing. A total of54 health and welfare seroice providers from two adjacent low SES suburbs within regional Victoria were interoiewed using qualitative research methods. Keyfindings indicate that successful navigation of health care seroices by residents within these low SES environments is being impeded by issues ofaccess, a lack ofappropriate early interoention options or measures, and general resident disempowerment. Central to the improvement of seroice provision is the need for seroices to become economically, geographically and culturally accessible. In particular, the importance of community involvement in health planning and health promoting seroices must be reflected in the ethos ofseroice provision. Language eng Field of Research 111799 Public Health and Health Services not elsewhere classified Socio Economic Objective 970111 Expanding Knowledge in the Medical and Health Sciences HERDC Research category C1 Refereed article in a scholarly journal Copyright notice ©2005, CSIRO Persistent URL http://hdl.handle.net/10536/DRO/DU:30003155 Document type: Journal Article Collection: School of Health and Social Development Related Links Link Description Connected to published version (restricted access) Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Tue, 04 Jun 2013, 11:11:13 EST Thu, 29 Aug 2013, 11:55:54 EST Filtered Full Access Statistics: 455 Abstract Views, 0 File Downloads  -  Detailed Statistics Created: Mon, 07 Jul 2008, 08:44:58 EST

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