Facilitating online privacy on eCommerce websites: an Australian experience

Ladson, Alicia and Fraunholz, Bardo 2005, Facilitating online privacy on eCommerce websites: an Australian experience, Journal of information, communication and ethics in society, vol. 3, no. 2, pp. 59-68.

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Title Facilitating online privacy on eCommerce websites: an Australian experience
Author(s) Ladson, Alicia
Fraunholz, Bardo
Journal name Journal of information, communication and ethics in society
Volume number 3
Issue number 2
Start page 59
End page 68
Publisher Troubador Publishing Ltd
Place of publication Leicester, England
Publication date 2005
ISSN 1477-996X
Keyword(s) online privacy policy
Australia
identity theft
online privacy
Summary As traditional organizations using their websites for eCommerce transactions are increasing at an exponential rate, privacy concerns of users are also on the rise. To gain an insight into these concerns, existing policies and legislation, we conducted the research reported in this paper, in 2003. To augment the literature synthesis, a multiple case study analysis was conducted, based on six large organisations in Australia. Our research findings suggested that in the Australian context, an online privacy policy (OPP) on the website which complies with the Privacy Act, supported by few best practices are reasonably able to address online privacy concerns. However, these findings are restricted in time frame, indicative and relevant in the Australian context. Nevertheless, we hope to stimulate academic research enquiry and discussion forums through this research.
Language eng
Field of Research 150399 Business and Management not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2005, Troubador Publishing Ltd
Persistent URL http://hdl.handle.net/10536/DRO/DU:30003166

Document type: Journal Article
Collection: School of Information and Business Analytics
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