An analysis of the environment as a means of assessing training needs in the Insurance industry in Australia

McDonald, Tom and Jackling, Beverley 2005, An analysis of the environment as a means of assessing training needs in the Insurance industry in Australia, International journal of training research, vol. 3, no. 2, pp. 30-46.

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Title An analysis of the environment as a means of assessing training needs in the Insurance industry in Australia
Author(s) McDonald, Tom
Jackling, Beverley
Journal name International journal of training research
Volume number 3
Issue number 2
Start page 30
End page 46
Publisher Australian Vocational Education and Training Research Association
Place of publication Alexandria, N.S.W.
Publication date 2005
ISSN 1448-0220
Summary In the five years leading up to 2002 there were many significant changes in
the insurance industry in Australia that brought about a range of training
needs. These training needs arose from matters as diverse as mergers, increased competition, corporate failures, and legislative changes. This study includes findings from a survey of the insurance industry in Australia in the period 2000·2002 asa means of exploring the importance of the environment (marketplace) in predicting aspects of training needs. The findings demonstrate that an environmental analysis approach to training needs analysis can predict the type of training that organisations will subsequently need to provide, and thus has the potential to produce a more accurate assessment of training needs in the future. The findings also have application to more broadly based businesses operating in the financial services sector of the economy
Language eng
Field of Research 150204 Insurance Studies
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2005, AVETRA
Persistent URL http://hdl.handle.net/10536/DRO/DU:30003337

Document type: Journal Article
Collection: School of Accounting, Economics and Finance
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