In the service of the society: the labour management practices of an Australian life Insurer to 1940

Keneley, Monica 2006, In the service of the society: the labour management practices of an Australian life Insurer to 1940, Business history, vol. 48, no. 4, pp. 529-550.

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Title In the service of the society: the labour management practices of an Australian life Insurer to 1940
Author(s) Keneley, Monica
Journal name Business history
Volume number 48
Issue number 4
Start page 529
End page 550
Publisher Routledge
Place of publication London, England
Publication date 2006-10
ISSN 0007-6791
1743-7938
Keyword(s) Australian Life Insurance
labour management
internal labour markets
life insurance clerks
life insurance agents
Summary This article considers the labour management practices in use in the Australian life insurance industry during the inter-war period. Using the Australian Mutual Provident as a case study, it is argued that the specific human resource management practices evolved to deal with separate sets of problems arising from the functions of the life insurance business and the manner in which the principal/agent problem was manifested. The differing nature of work associated with the sales and management of life insurance fostered the development of primary and secondary labour markets in which the benefits flowing to one were superior to those accruing to the other.
Language eng
Field of Research 140203 Economic History
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2006, Taylor & Francis
Persistent URL http://hdl.handle.net/10536/DRO/DU:30003540

Document type: Journal Article
Collection: School of Accounting, Economics and Finance
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