Work characteristics and employee outcomes in local government
Noblet, Andrew J., McWilliams, John, Teo, Stephen T.T. and Rodwell, John J. 2006, Work characteristics and employee outcomes in local government, International journal of human resource management, vol. 17, no. 10, pp. 1804-1818, doi: 10.1080/09585190600965308.
The overall objective of this study was to examine the work characteristics that make significant contributions to extra-role performance (as measured by the helping dimension of citizenship behaviour) and employee wellbeing (measured by job satisfaction and psychological health) in a local government. The work characteristics examined were based on the demand-control-support (DCS) model, augmented by organization-specific characteristics. The results indicate that characteristics described in the core DCS are just as relevant to extra-role performance as they are to more traditional indicators of job stress. Although the more situation-specific conditions were not predictive of citizenship behaviour, they made unique contributions to job satisfaction
Field of Research
150305 Human Resources Management
Socio Economic Objective
970115 Expanding Knowledge in Commerce, Management, Tourism and Services
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