Toward a receiver-based theory of knowledge sharing

Lichtenstein, Sharman and Hunter, Alexia 2006, Toward a receiver-based theory of knowledge sharing, International journal of knowledge management, vol. 2, no. 1, pp. 24-40.

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Title Toward a receiver-based theory of knowledge sharing
Author(s) Lichtenstein, Sharman
Hunter, Alexia
Journal name International journal of knowledge management
Volume number 2
Issue number 1
Start page 24
End page 40
Publisher Idea Group Pub.
Place of publication Hershey, Pa.
Publication date 2006-01
ISSN 1548-0666
Keyword(s) knowledge sharing
receiver
sharer
Summary Managers and researchers alike have sought new ways to address the challenges of sharing dispersed knowledge in modern business environments. Careful consideration by sharers of receivers' knowledge needs and behaviours may improve the effectiveness of knowledge sharing. This research examines how sharers react to their perceptions of receivers' knowledge needs and behaviours when making choices relating to sharing knowledge. The focus of this article is to propose and empirically explore a theoretical framework for a study of the role of the receiver in knowledge sharing--receiver-based theory. Data collected from two case studies highlight a key role played by perceived receiver knowledge needs and behaviours in shaping sharer choices when explicit knowledge is shared. A set of receiver influences on knowledge sharing is provided that highlights key receiver and sharer issues. The paper concludes that companies should develop better ways to connect potential sharers with receivers' real knowledge needs. Further, the findings suggest that sharing on a need-to-know basis hinders change in organisational power structures, and prevents the integration of isolated pockets of knowledge that may yield new value.
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2006, IdeaGroup Inc.
Persistent URL http://hdl.handle.net/10536/DRO/DU:30003903

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