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Stakeholder involment in the EMS adoption process

Zutshi, Ambika and Sohal, Amrik S. 2003, Stakeholder involment in the EMS adoption process, Business process management journal, vol. 9, no. 2, pp. 133-148.

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Title Stakeholder involment in the EMS adoption process
Author(s) Zutshi, Ambika
Sohal, Amrik S.
Journal name Business process management journal
Volume number 9
Issue number 2
Start page 133
End page 148
Publisher Emerald Group Publishing Ltd
Place of publication Bradford, England
Publication date 2003
ISSN 1463-7154
Keyword(s) international standards
environmental management strategy
Australia
Summary This paper summarises the findings of the qualitative part of a large study aimed at exploring the extent of involvement of organisational stakeholders (employees and suppliers) during the environmental management system (EMS) adoption process. Interviews with nine senior/middle managers from Australian manufacturing and service organisations revealed the growing awareness of the impact of their products and processes on the ecological and social environments. Moreover, implementation of an EMS or waste management system (WMS) is accepted as a learning curve by both the organisation and its stakeholders, including its employees. Organisations at the same time are also contemplating the need for certifying their existing EMS against international standards such as ISO 14001 based on the cost-benefits resulting from the certification.
Language eng
Field of Research 150312 Organisational Planning and Management
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2003, MCB UP Limited
Persistent URL http://hdl.handle.net/10536/DRO/DU:30004167

Document type: Journal Article
Collections: School of Management and Marketing
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