Enhancing email text production for users with motor impairments
Keller, Susan and Owens, Janet 2001, Enhancing email text production for users with motor impairments, in Proceedings of the twelfth Australasian Conference on Information Systems : 4-7 December 2001 Coffs Harbour, NSW, Australia, Southern Cross University, Coffs Harbour, N.S.W., pp. 349-358.
People with motor impairments who use a switch device to interface with computers have poor access to affordable software for email communication. The MultiMail email package was developed with government support to provide email access solutions for these users and for others with a range of disabilities. In this paper, the development of accessible on-screen keyboards and a word prediction program which facilitates email text production is discussed. Technology solutions were informed by people with disabilities through focus group and survey data. The resulting cross-disability design of MultiMail provides innovative and cost-free solutions to email text production.
Field of Research
080699 Information Systems not elsewhere classified