Towards universal accessibility : including users with a disability in the design process

Keller, Susan, Braithwaite, Richard, Owens, Janet and Smith, Kaye 2001, Towards universal accessibility : including users with a disability in the design process, in Proceedings of the twelfth Australasian Conference on Information Systems : 4-7 December 2001 Coffs Harbour, NSW, Australia, School of Multimedia and Information Technology, Southern Cross University, Coffs Harbour, N.S.W., pp. 359-368.

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Title Towards universal accessibility : including users with a disability in the design process
Author(s) Keller, Susan
Braithwaite, Richard
Owens, Janet
Smith, Kaye
Conference name Australasian Conference on Information Systems (12th : 2001 : Coffs Harbour, N.S.W.)
Conference location Coffs Harbour, NSW
Conference dates 4-7 December 2001
Title of proceedings Proceedings of the twelfth Australasian Conference on Information Systems : 4-7 December 2001 Coffs Harbour, NSW, Australia
Editor(s) Ćećez-Kecmanović, Dubravka
Finnie, Gavin
Lo, Bruce
Publication date 2001
Conference series Australasian Conference on Information Systems
Start page 359
End page 368
Publisher School of Multimedia and Information Technology, Southern Cross University
Place of publication Coffs Harbour, N.S.W.
Keyword(s) client centered design
accessibility
electronic mail
Summary While increased awareness of disability issues has resulted in the development of guidelines for developing accessible software, such guidelines do not guarantee that the end product will be optimal for users with a disability. We present an overview of a user-centred approach to the needs analysis and ultimate design of a disability aware email client (Multimail). We discuss the process we used to work with participants in developing the software and reflect on the benefits and challenges of the process.
ISBN 186384483X
9781863844833
Language eng
Field of Research 080699 Information Systems not elsewhere classified
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30004484

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