National governments doing business on-line : an Australian look at current practice and future hazards
Chamberlain, Jeff and Castleman, Tanya 2001, National governments doing business on-line : an Australian look at current practice and future hazards, in CollECTeR: Proceedings 6th Annual CollECTeR Conference on Electronic Commerce 2001, University of Wollongong, Wollongong, N.S.W., pp. 31-41.
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Governments around the world are taking advantage of the numerous benefits offered by the World Wide Web in order to provide client services to citizens. Australia has been a leader in this trend. The literature in this area focuses primarily on the pragmatic issues such as governmental accountability and transparency, interactivity, policy making, security and privacy, quality and costs. Along with the positive accounts of eGovernment development, however, some concerns are emerging in the literature. This paper examines such issues with particular reference to national governments. Although Australia can be proud of its position as a leader in bringing government business to the Web, it must also be cognisant of the concerns about eGovernment that are being more widely identified.
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Field of Research
150399 Business and Management not elsewhere classified
Socio Economic Objective
970115 Expanding Knowledge in Commerce, Management, Tourism and Services
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