Deakin home > Deakin University Library > Deakin Research Online > An empirical investigation of the relationship between satisfaction, intention to repurchase, and intention to recommend infrequently used services

An empirical investigation of the relationship between satisfaction, intention to repurchase, and intention to recommend infrequently used services

Harrison, Paul and Shaw, Robin 2001, An empirical investigation of the relationship between satisfaction, intention to repurchase, and intention to recommend infrequently used services, in 9th International Colloquium in Relationship Marketing, Concordia University, Montréal, Québec, pp. 31-45.


Title An empirical investigation of the relationship between satisfaction, intention to repurchase, and intention to recommend infrequently used services
Author(s) Harrison, Paul
Shaw, Robin
Conference name International Colloquium in Relationship Marketing (9th : 2001, Montreal, Canada)
Conference location Montreal, Canada
Conference dates 24-26 September 2001
Title of proceedings 9th International Colloquium in Relationship Marketing
Editor(s) Paulin, Michèle
Ferguson, Ronald
Publication date 2001
Conference series International Colloquium in Relationship Marketing
Start page 31
End page 45
Publisher Concordia University
Place of publication Montréal, Québec
Language eng
Field of Research 150599 Marketing not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2001, Concordia University
Persistent URL http://hdl.handle.net/10536/DRO/DU:30004517

Document type: Conference Paper
Collection: School of Management and Marketing
Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in Deakin Research Online is owned by the author, with all rights reserved.

Versions
Version Filter Type
Access Statistics: 423 Abstract Views  -  Detailed Statistics
Created: Mon, 07 Jul 2008, 09:38:11 EST