The case for selective ICT outsourcing: it`s easier for "green field" sites
Hewett, William and Druitt, Garry 2002, The case for selective ICT outsourcing: it`s easier for "green field" sites, in Enabling organisations and society through information systems : proceedings of the thirteenth Australasian Conference on Information Systems : 4-6 December 2002 Melbourne, Australia, School of Information Systems, Victoria University, Melbourne, Vic., pp. 595-610.
Enabling organisations and society through information systems : proceedings of the thirteenth Australasian Conference on Information Systems : 4-6 December 2002 Melbourne, Australia
Editor(s)
Wenn, Andrew McGrath, Micheal Burstein, Frada
Publication date
2002
Start page
595
End page
610
Publisher
School of Information Systems, Victoria University
Place of publication
Melbourne, Vic.
Summary
This paper examines published research on Information and Communications Technology (ICT) Outsourcing and uses this as a framework through which to examine the delivery of ICT services at the South West Alliance of Rural Hospitals, an environment not without challenges. Right from the beginning the CIO appointed to the Alliance decided to address these challenges by implementing a high speed telecommunications network to reduce the costs of data, voice and video communications within the Alliance. The emergence of the truly virtual health care network in Victoria’s South West supported by external service providers but managed by a small yet powerful central ICT team holds a number of useful lessons for the delivery of services in start up cooperative organizations, particularly regional, rural and remote (R3) organizations.