Management and business issues for B2B eCommerce implementation

Chan, Caroline and Swatman, Paula M. C. 2002, Management and business issues for B2B eCommerce implementation, in Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS-35’02), Institute of Electrical and Electronics Engineers, [Big Island, Hawaii].

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Title Management and business issues for B2B eCommerce implementation
Author(s) Chan, Caroline
Swatman, Paula M. C.
Conference name Institute of Electrical and Electronics Engineers. Conference (35th: 2002: Big Island, Hawaii)
Conference location Big Island, Hawaii
Conference dates 7-10 Jan. 2002
Title of proceedings Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS-35’02)
Editor(s) Sprague, Ralph H. Jr.
Publication date 2002
Conference series Institute of Electrical and Electronics Engineers. Conference
Total pages 11
Publisher Institute of Electrical and Electronics Engineers
Place of publication [Big Island, Hawaii]
Keyword(s) Australia
cultural differences
electronic commerce
government
informatics
technological innovation
Summary Until recently little research had been undertaken into the process of eCommerce implementation, especially in relation to the implementation of business-to-business (B2B) relationships. Given the complexity of this process we have, in this paper, endeavoured to contribute to what we perceive as a gap in the body of theory surrounding the implementation process in the extant business-to-business literature. We describe the findings of a series of multiple case studies comprising ten major Australian eCommerce initiators. In addition to confirming our earlier finding of the importance of nontechnical factors for the success of the implementation process we also present, through our case studies, the various management and business issues associated with the success or otherwise of B2B eCommerce implementation.
ISBN 0769514359
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30004756

Document type: Conference Paper
Collection: School of Information and Business Analytics
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