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Quality methods in Australian small and medium sized enterprises: a research framework

Husband, S. and Palmer, Stuart 2002, Quality methods in Australian small and medium sized enterprises: a research framework, in Change Management : proceedings of the 7th International Conference on ISO 9000 and TQM, RMIT & Hong Kong Baptist University, Melbourne, Vic., pp. 379-385.

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Title Quality methods in Australian small and medium sized enterprises: a research framework
Author(s) Husband, S.
Palmer, Stuart
Conference name International Conference on ISO 9000 and TQM (7th : 2002 : Melbourne)
Conference location Melbourne
Conference dates 2-4 April 2002
Title of proceedings Change Management : proceedings of the 7th International Conference on ISO 9000 and TQM
Editor(s) Ho, Samuel K. M.
Dalrymple, John F.
Publication date 2002
Start page 379
End page 385
Publisher RMIT & Hong Kong Baptist University
Place of publication Melbourne, Vic.
Keyword(s) Research Methods
Quality Methods
SME
Australia
Summary Quality methods in Australian industry gained much attention in the late 1980s and for most of the 1990s. In particular, quality methods such as quality systems and quality system certification had prominence, as Governments and large private sector firms attempted to improve their supply-chains. The aim of this paper is to demonstrate a rigorous and holistic approach to investigating the applicability of quality methods in Australian small and medium sized enterprises (SMEs). It describes the research framework developed to further investigate the impact of quality methods on Australian SMEs, and illustrates how the framework leads to a broader exploratory study.
Notes Reproduced with the specific permission of the copyright owner.
ISBN 9628610767
Language eng
Field of Research 150313 Quality Management
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2002
Persistent URL http://hdl.handle.net/10536/DRO/DU:30004874

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