Applying external solutions to organizational development : elearning as a platform for internal growth

Unnithan, Chandana, Chan, Elsie S. K. and Swatman, Paula M.C. 2002, Applying external solutions to organizational development : elearning as a platform for internal growth, in Towards the knowledge society : e-commerce, e-business, and e-government : the Second IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2002), October 7-9, 2002, Lisbon, Portugal, Kluwer Academic, Boston, Mass., pp. 349-363.

Attached Files
Name Description MIMEType Size Downloads

Title Applying external solutions to organizational development : elearning as a platform for internal growth
Author(s) Unnithan, Chandana
Chan, Elsie S. K.
Swatman, Paula M.C.
Conference name IFIP Conference on E-Commerce, E-Business, E-Government (2nd : 2002 : Lisbon, Portugal)
Conference location Lisbon, Portugal
Conference dates 7-9 October 2002
Title of proceedings Towards the knowledge society : e-commerce, e-business, and e-government : the Second IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2002), October 7-9, 2002, Lisbon, Portugal
Editor(s) Monteiro, João L.
Swatman, Paula M.C.
Valadares Tavares, Luis
Publication date 2002
Series IFIP congress series ; 105.
Conference series IFIP Conference on E-Commerce, E-Business, E-Government
Start page 349
End page 363
Publisher Kluwer Academic
Place of publication Boston, Mass.
Keyword(s) eLearning
case study
organisational change
process theories
teleology
life-cycle theory
Summary Innovations in technology have facilitated eLearning process development, bringing significant impact into education. eLearning is not simply putting study materials online on the Web, nor is it a substitute for traditional classroom teaching (KPMG, 2002). Businesses worldwide have been using eLearning as a facilitator in organisational development through knowledge sharing, especially in the area of web based training and project management. eLearning has also become a large area of potential business for many organisations. In this study, we explore how eLearning has helped an organisation based in India – Tata Interactive Systems (part of TATA conglomerate), which provides eLearning solutions for businesses locally and globally. In this single case study, we explored how the organisation has not only utilised eLearning as an internal development process, but also successfully converted this learning into business opportunities for itself. To study the development process, we have applied the process theories of Van De Ven and Poole (1995).
ISBN 1402072392
9781402072390
Language eng
Field of Research 150399 Business and Management not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category E1 Full written paper - refereed
HERDC collection year 2003
Persistent URL http://hdl.handle.net/10536/DRO/DU:30004964

Document type: Conference Paper
Collection: School of Information and Business Analytics
Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Versions
Version Filter Type
Access Statistics: 416 Abstract Views, 2 File Downloads  -  Detailed Statistics
Created: Mon, 07 Jul 2008, 09:43:43 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.