Championing telemedicine in New Zealand : the case of utilizing video conferencing in psychiatry and dermatology
Al-Qirim, Nabeel 2003, Championing telemedicine in New Zealand : the case of utilizing video conferencing in psychiatry and dermatology, in AMCIS 2003 : connect in Tampa : 2003 Americas Conference on Information Systems, August 4-5, Tampa, Florida, Association for Information Systems, [Atlanta, Ga.], pp. 851-859.
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Title
Championing telemedicine in New Zealand : the case of utilizing video conferencing in psychiatry and dermatology
AMCIS 2003 : connect in Tampa : 2003 Americas Conference on Information Systems, August 4-5, Tampa, Florida
Editor(s)
Hevner, Alan Cheney, Paul
Publication date
2003
Start page
851
End page
859
Publisher
Association for Information Systems
Place of publication
[Atlanta, Ga.]
Summary
This research explores the factors that could influence telemedicine success in two hospitals involved in a rural setting in New Zealand. Findings from the cases revealed that telemedicine utilising the video conferencing technology (TMVC) was adopted based on its cost-benefit to the hospitals. This is necessary but considering the impact of other factors, specifically the compatibility factor could have made the adoption decision more effective earlier on. The administration manager was the primary instigator of TMVC in psychiatry in one of the hospitals, whereas in the other hospital it was the dermatologist. Therefore, this research emphasises the importance of the tight coupling between the roles of both the management and the clinical champions for TMVC to succeed in New Zealand. However, the research results suggest the limited use of the technology in the cases.