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Knowledge management for SME-based regional clusters

Mason, Cecily, Castleman, Tanya and Parker, Craig 2004, Knowledge management for SME-based regional clusters, in Collector 2004 : Proceedings of the 2004 Collecter E-Commerce Conference, [CollECTeR Conference on Electronic Commerce], [Adelaide, S. Aust.].

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Title Knowledge management for SME-based regional clusters
Author(s) Mason, Cecily
Castleman, Tanya
Parker, Craig
Conference name CollECTeR Conference on Electronic Commerce (12th: 2004: Adelaide, S. Aust.)
Conference location Adelaide, S. Aust.
Conference dates 7-8 May. 2004
Title of proceedings Collector 2004 : Proceedings of the 2004 Collecter E-Commerce Conference
Editor(s) Cooper, Joan
Publication date 2004
Conference series CollECTeR Conference on Electronic Commerce
Publisher [CollECTeR Conference on Electronic Commerce]
Place of publication [Adelaide, S. Aust.]
Summary This paper considers the need for knowledge management (KM) in regional clusters comprising many small and medium enterprises (SMEs) and the appropriate KM techniques for this form of economic organisation. Information and communication technologies offer a range of tools to help such clusters develop into electronically-linked eClusters, making KM possible on a scale not previously possible. Most KM techniques have been developed by large organisations and their relevance to SME-based clusters has received little attention. Based on our analysis of the literature, we conclude that KM approaches based on personalised rather than codified information are the most promising model for regionally-based eClusters and that Communities of Practice arising from open forms of internet collaboration are most likely to be successful in this environment. Future research will identify key issues and appropriate techniques for supporting regional clusters with electronic systems for KM.
ISBN 9781920927103
1920927107
Language eng
Field of Research 150399 Business and Management not elsewhere classified
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category E1 Full written paper - refereed
ERA Research output type E Conference publication
Copyright notice ©2004, The Authors
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005323

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.