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Mobile phone etiquette: a cross-national comparison

Bednall, David, Totten, Jeff W. and Lipscomb, Thomas J. 2004, Mobile phone etiquette: a cross-national comparison, in ANZMAC 2004 : marketing accountabilities and responsibilities, conference proceedings, ANZMAC, Dunedin, N.Z..

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Title Mobile phone etiquette: a cross-national comparison
Author(s) Bednall, David
Totten, Jeff W.
Lipscomb, Thomas J.
Conference name Australian & New Zealand Marketing Academy. Conference (2004 : Victoria University of Wellington)
Conference location Wellington, New Zealand
Conference dates 29 November-1 December 2004
Title of proceedings ANZMAC 2004 : marketing accountabilities and responsibilities, conference proceedings
Editor(s) Wiley, Jim
Thirkell, Peter
Publication date 2004
Publisher ANZMAC
Place of publication Dunedin, N.Z.
Keyword(s) mobile telephony
etiquette
SMS
Summary As a social medium, mobile telephony permits ubiquitous communication. This has led to concerns about the intrusiveness of the medium, which in turn has seen the development of a social etiquette governing mobile phone use. This study of Australian and US tertiary students showed that there was widespread but not universal agreement that usage was inappropriate in places of worship, classrooms and libraries or while driving a car. Australians were more tolerant of mobile usage than Americans in most situations, apart from driving. SMS was more broadly tolerated, including in class and in cinemas.
ISBN 9780475122148
0475122143
Language eng
Field of Research 150307 Innovation and Technology Management
HERDC Research category E1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005328

Document type: Conference Paper
Collections: School of Management and Marketing
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