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There are always two sides to a story: the use of social dramas as a mode of data analysis in information systems

Peszynski, Konrad J., Corbitt, Brian J. and Coulthard, Darryl 2005, There are always two sides to a story: the use of social dramas as a mode of data analysis in information systems, in ACIS 2005 proceedings: social IT: thinking about the people, Australasian Chapter of the Association for Information Systems, Sydney, N.S.W..

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Title There are always two sides to a story: the use of social dramas as a mode of data analysis in information systems
Author(s) Peszynski, Konrad J.
Corbitt, Brian J.
Coulthard, Darryl
Conference name Australasian Conference on Information Systems (16th: 2005: Manly, N.S.W.)
Conference location Manly, N.S.W.
Conference dates 30 November-2 December 2005
Title of proceedings ACIS 2005 proceedings: social IT: thinking about the people
Editor(s) Campbell, Bruce
Underwood, Jim
Bunker, Deborah
Publication date 2005
Conference series Australasian Conference on Information Systems
Publisher Australasian Chapter of the Association for Information Systems
Place of publication Sydney, N.S.W.
Keyword(s) system selection and implementation
power
politics
IS methodologies
discourse
social drama
Summary With the continually evolving social nature of information systems research there is a need to identify different “modes of analysis” (Myers, 1997) to uncover our understanding of the complex, messy and often chaotic nature of human factors. One suggested mode of analysis is that of social dramas, a tool developed in the anthropological discipline by Victor Turner. The use of social dramas also utilises the work by Goffman (1959; 1997) and enables the researcher to investigate events from the front stage, reporting obvious issues in systems implementation, and from the back stage, identifying the hidden aspects of systems implementation and the underpinning discourses. A case study exploring the social dramas involved in systems selection and implementation has been provided to support the use of this methodological tool.
ISBN 097584170X
9780975841709
Language eng
Field of Research 080610 Information Systems Organisation
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2005, Peszynski, K. J., Corbitt, B. J. and Coulthard, D. W.
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005754

Document type: Conference Paper
Collection: School of Information Systems
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