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Emerging issues in IT service management

Lichtenstein, Sharman, Nguyen, Lemai and Hunter, Alexia 2005, Emerging issues in IT service management, in Internet and information technology in modern organizations : challenges & answers, proceedings of the 5th international business information management conference, International Business Information Management Association, [United States of America], pp. 878-885.

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Title Emerging issues in IT service management
Author(s) Lichtenstein, Sharman
Nguyen, Lemai
Hunter, Alexia
Conference name International Information Management Conference (5th : 2005 : Cairo, Egypt)
Conference location Cairo, Egypt
Conference dates 13-15 December 2005
Title of proceedings Internet and information technology in modern organizations : challenges & answers, proceedings of the 5th international business information management conference
Editor(s) Soliman, Khalid S.
Publication date 2005
Conference series International Information Management Conference
Start page 878
End page 885
Publisher International Business Information Management Association
Place of publication [United States of America]
ISBN 9780975339343
0975339346
Language eng
Field of Research 080609 Information Systems Management
HERDC Research category E1 Full written paper - refereed
Copyright notice ©Reproduced with the specific permission of the copyright owner
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005773

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