You are not logged in.

Knowledge management and its links with quality

Waddell, Dianne and Stewart, Deb 2005, Knowledge management and its links with quality, in Proceedings of the 7th International Research Conference on Quality Innovation and Knowledge Management : Applications and Synethesis in the Global Economy, Monash University, Conference Management Office, Melbourne, Vic., pp. 607-612.

Attached Files
Name Description MIMEType Size Downloads

Title Knowledge management and its links with quality
Author(s) Waddell, Dianne
Stewart, Deb
Conference name International Research Conference on Quality Innovation and Knowledge Management (2005 : 7th : Kuala Lumpur, Malaysia)
Conference location Kuala Lumpur, Malaysia
Conference dates 16-18 Feb. 2005
Title of proceedings Proceedings of the 7th International Research Conference on Quality Innovation and Knowledge Management : Applications and Synethesis in the Global Economy
Editor(s) Sohal, Amrik
Cooney, Richard
Publication date 2005
Conference series International Research Conference on Quality, Innovation and Knowledge Management
Start page 607
End page 612
Total pages 6 p.
Publisher Monash University, Conference Management Office
Place of publication Melbourne, Vic.
Summary Knowledge management is a concept that continues to draw a lot of interest. It is the process of sharing knowledge within an organisation to achieve better performance. It can be utilised by all organisations, many of which may not even be aware they are using the concept nor of its links with Quality management. By implementing an effective KM system increased organisational performance and ultimately a competitive advantage can be obtained - both of which correlate to the philosophy of Quality. This paper raises issues about the relationship between the gathering, storing and sharing of knowledge and the philosophy of continuous improvement with the facilitation of teamwork. It concludes by attempting to encourage further debate and research into the area by suggesting that Knowledge Management may be well the 'catalyst' for the resurgence of Quality Management.
ISBN 0732622778
9780732622770
Language eng
Field of Research 150312 Organisational Planning and Management
HERDC Research category E1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005782

Document type: Conference Paper
Collections: School of Management and Marketing
Higher Education Research Group
Connect to link resolver
 
Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved.

Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 0 times in TR Web of Science
Scopus Citation Count Cited 0 times in Scopus
Google Scholar Search Google Scholar
Access Statistics: 629 Abstract Views, 2 File Downloads  -  Detailed Statistics
Created: Mon, 07 Jul 2008, 09:54:11 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.