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Receiver influences on knowledge sharing

Lichtenstein, Sharman and Hunter, Alexia 2005, Receiver influences on knowledge sharing, in ECIS 2005 : Proceedings of the XIIIth European Conference on Information Systems, ECIS, [Regensburg, Germany].

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Title Receiver influences on knowledge sharing
Author(s) Lichtenstein, Sharman
Hunter, Alexia
Conference name European Conference on Information Systems
Conference location Regensburg, Germany
Conference dates 26-28 May 2005
Title of proceedings ECIS 2005 : Proceedings of the XIIIth European Conference on Information Systems
Editor(s) [Unknown]
Publication date 2005
Conference series European Conference on Information Systems
Publisher ECIS
Place of publication [Regensburg, Germany]
Keyword(s) knowledge sharing
receiver
sharer
knowledge management
Summary Sharer consideration of receiver knowledge needs and behaviours may improve the quality and results of knowledge sharing. This paper examines how sharers may be influenced by perceived receiver knowledge needs and behaviours when making knowledge sharing choices. Such a consideration adopts an emancipatory approach aimed at acknowledging the rights of those employees who need knowledge to receive it, despite the conflicting goals, agendas or efficiency pressures of sharers. Based on a literature review, a receiver-based theory of knowledge sharing is proposed. Empirical data from two case studies highlight the key role played by perceived receiver knowledge needs and behaviours as motivators and inhibitors in sharer choices. A set of key receiver influences on knowledge sharing is provided. This study concludes that companies should develop better ways to connect potential sharers with the real knowledge needs of receivers, particularly when knowledge technologies mediate sharing. Further, the findings suggest that sharing on a need-to-know basis impedes change in organisational power structures and prevents the integration of isolated pockets of knowledge that may yield new value.
ISBN 3937195092
9783937195094
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2005, ECIS
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005785

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