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A customer relationship management case study : critical success factors in action

Boon, O., Corbitt, B. and Coulthard, Darryl 2005, A customer relationship management case study : critical success factors in action, in I.T. and Value Creation : PACIS 2005. the Ninth Pacific-Asia Conference on Information Systems Bangkok, Thailand, 7 - 10 July 2005, PACIS, Bangkok, Thailand.

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Title A customer relationship management case study : critical success factors in action
Author(s) Boon, O.
Corbitt, B.
Coulthard, Darryl
Conference name Pacific-Asia Conference on Information Systems (9th : 2005, Bangkok, Thailand)
Conference location Bangkok, Thailand
Conference dates 7-10 July 2005
Title of proceedings I.T. and Value Creation : PACIS 2005. the Ninth Pacific-Asia Conference on Information Systems Bangkok, Thailand, 7 - 10 July 2005
Editor(s) [Unknown]
Publication date 2005
Conference series Pacific Asia Conference on Information Systems
Publisher PACIS
Place of publication Bangkok, Thailand
Notes
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ISBN 9889855437
9789889855437
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2005, PACIS
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005787

Document type: Conference Paper
Collections: School of Information and Business Analytics
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.