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Managing whistleblowing : the significance of quality standards

Brougham, Annabel and Waddell, Dianne 2005, Managing whistleblowing : the significance of quality standards, in ANZAM 2005 : Engaging the multiple contexts of management : convergence and divergence of management theory and practice : proceedings of the 19th ANZAM conference, ANZAM, Canberra, A.C.T., pp. 1-10.

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Title Managing whistleblowing : the significance of quality standards
Author(s) Brougham, Annabel
Waddell, Dianne
Conference name Annual Conference of the Australian and New Zealand Academy of Management (19th : 2005 : Canberra, A.C.T.)
Conference location Canberra, A.C.T.
Conference dates 7-10 December 2005
Title of proceedings ANZAM 2005 : Engaging the multiple contexts of management : convergence and divergence of management theory and practice : proceedings of the 19th ANZAM conference
Editor(s) Davies, Doug
Fisher, Greg
Hughes, Raechel
Publication date 2005
Conference series Annual Conference of the Australian and New Zealand Academy of Management
Start page 1
End page 10
Publisher ANZAM
Place of publication Canberra, A.C.T.
Keyword(s) whistleblowing
quality standards
IS09000
AS8004
Australia
Summary This research studies the relationship between the existence of whistle blowing procedures and the level of importance placed on whistleblowing procedures, in an environment that claims to have a quality culture. Organisations certified with a basic quality standard, ISO 9000, were surveyed in three separate industries. Certified organisations were selection on the assumption of a basic knowledge and understanding of quality concepts as well as heightened chance of exiting whistleblowing procedures. A combination of quantitative and qualitative data analysis was undertaken. The investigation resulted in evidence that neither the existence of whistleblowing procedures, nor the level of importance placed on whistleblowing procedures, could be predicted by the presence of a quality culture. This investigation highlights the importance of whistleblowing procedures, and identifies further research opportunities on this contentious topic.
ISBN 1740882458
9781740882453
Language eng
Field of Research 150312 Organisational Planning and Management
HERDC Research category E1 Full written paper - refereed
ERA Research output type E Conference publication
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005822

Document type: Conference Paper
Collections: School of Management and Marketing
Higher Education Research Group
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