Can experiential learning improve emotional intelligence and can that, in turn, improve the work performance of middle managers?

McWilliams, John, Ma, Ruby and Hartel, Charmine 2005, Can experiential learning improve emotional intelligence and can that, in turn, improve the work performance of middle managers?, in ANZAM 2005 : Engaging the multiple contexts of management : convergence and divergence of management theory and practice : proceedings of the 19th ANZAM conference, ANZAM, Canberra, A.C.T., pp. 1-11.

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Title Can experiential learning improve emotional intelligence and can that, in turn, improve the work performance of middle managers?
Author(s) McWilliams, John
Ma, Ruby
Hartel, Charmine
Conference name Annual Conference of the Australian and New Zealand Academy of Management (19th : 2005 : Canberra, A.C.T.)
Conference location Canberra, A.C.T.
Conference dates 7-10 December 2005
Title of proceedings ANZAM 2005 : Engaging the multiple contexts of management : convergence and divergence of management theory and practice : proceedings of the 19th ANZAM conference
Editor(s) Davies, Doug
Fisher, Greg
Hughes, Raechel
Publication date 2005
Conference series Annual Conference of the Australian and New Zealand Academy of Management
Start page 1
End page 11
Publisher ANZAM
Place of publication Canberra, A.C.T.
Keyword(s) management training
emotional intelligence
experiential learning
Summary A group of middle managers in the Australian arm of a large Global company participated in a program of experiential leadership training over a period of one year. One aim of the program was increased interpersonal skills and awareness. Change was measured using a mixed quantitative and qualitative longitudinal design. Pre and post-training measures of emotional intelligence were obtained using the EIQ (Dulewicz & Higgs, 2000) and compared with content analysis of journals kept by participants during the program. The dependent variable was measured by pre and post training measures of work performance. Findings are discussed in terms of their implications for management development as well as for further research.
ISBN 1740882458
9781740882453
Language eng
Field of Research 150308 International Business
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category E1 Full written paper - refereed
ERA Research output type E Conference publication
Persistent URL http://hdl.handle.net/10536/DRO/DU:30005829

Document type: Conference Paper
Collection: Deakin Graduate School of Business
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