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The importance of IS stakeholder perspectives and perceptions to requirements negotiation

Price, Jenny and Cybulski, Jacob 2006, The importance of IS stakeholder perspectives and perceptions to requirements negotiation, in Proceedings of the 11th Austrlian Workshop on Requirements Engineering, University of South Australia, Adelaide, S. Aust..

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Title The importance of IS stakeholder perspectives and perceptions to requirements negotiation
Author(s) Price, Jenny
Cybulski, Jacob
Conference name AWRE 2006
Conference location Adelaide, Australia
Conference dates 9th December 2006
Title of proceedings Proceedings of the 11th Austrlian Workshop on Requirements Engineering
Editor(s) [Unknown]
Publication date 2006
Conference series Australian Workshop on Requirements Engineering
Publisher University of South Australia
Place of publication Adelaide, S. Aust.
Summary Project managers and developers need to acknowledge the influence of IS stakeholders’ perspectives and perceptions on the outcome of requirements negotiation - the essential component of requirements elicitation. This paper describes a conceptual study, which demonstrates such an influence and asserts that stakeholder perspectives, goals and issues are the key to negotiators’ perceptions of the system requirements. Analysis of two seminal IS case studies further supports this assertion and indicates that goals, perspectives and prior experience with negotiation techniques can guide stakeholders bargaining behaviour during requirements negotiation. Our findings also show that to achieve consensus on requirements, stakeholder perspectives must be aligned or accepted by negotiating parties. Achieving alignment of perspectives, however, is quite difficult because during requirements elicitation stakeholders’ goals continually alter due to their acquisition of technical and business knowledge, development of inter-personal relationships and creation of new perceptions of issues relevant to requirements negotiation.
ISBN 1920927409
Language eng
Field of Research 080608 Information Systems Development Methodologies
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2006
Persistent URL http://hdl.handle.net/10536/DRO/DU:30006154

Document type: Conference Paper
Collection: School of Information Systems
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