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20 years on - have student evaluations made a difference?

Palermo, Josephine 2003, 20 years on - have student evaluations made a difference?, in National quality in a global context ; Proceedings of the Australian Universities Quality Forum, 2003, Australian Universities Quality Agency, Melbourne, Vic., pp. 136-140.

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Title 20 years on - have student evaluations made a difference?
Author(s) Palermo, Josephine
Conference name Australian Universities Quality Forum (2003 : Melbourne, Victoria)
Conference location Melbourne, Australia
Conference dates 11-13 June 2003
Title of proceedings National quality in a global context ; Proceedings of the Australian Universities Quality Forum, 2003
Editor(s) Mair, Chemicheri Sid
Harris, Robyn
Publication date 2003
Start page 136
End page 140
Publisher Australian Universities Quality Agency
Place of publication Melbourne, Vic.
Summary This paper poses the question, what impact have student evaluations (SE’s) of teaching had on the improvement in teaching in Australian tertiary education. The paper proposes to assess the effectiveness of SE’s through an investigations of the ways in which have been used in Australian tertiary education over the last 20 years or so. Three approaches are discussed: a) quality assurance - student evaluations used to ensure the quality of the learning environment in which learning takes place; b) quality improvement - student evaluations used as a diagnostic tool for individual teaching staff; and c) student feedback – student evaluations used to provide prospective and current students with information to help inform their choices and expectations. The discussions reviews some of the research and known practise in Australian universities. It concludes that SE’s have had a profound impact on pedagological understandings of tertiary education by placing the student at centre stage of teaching and learning. However it suggests that we do not know how SE’s have impacted on teaching effectiveness and improvement. The paper concludes by recommending further research to define critical success factors, a better understanding of how to make the student feedback and evaluation tools and mechanisms more approachable and meaningful for students, and an assessment of the ‘survey industry’ as a sustainable enterprise.


Notes AUQA occasional publications; no. 2
Reproduced with the kind permission of the copyright owner
ISBN 1877090239
9781877090196
Language eng
Field of Research 170107 Industrial and Organisational Psychology
HERDC Research category E1.1 Full written paper - refereed
Copyright notice ©2003, Australian Universities Quality Agency
Free to Read? Yes
Persistent URL http://hdl.handle.net/10536/DRO/DU:30006226

Document type: Conference Paper
Collections: School of Psychology
Higher Education Research Group
Open Access Collection
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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.