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The application of soft systems methodology to supply chain management

Smith, Ross, Mackay, David, Altmann, Graeme and Merlo, Lucas 2007, The application of soft systems methodology to supply chain management, in Supply chain management issues in the new era of collaboration and competition, Idea Group Publishing, Hershey, Pa., pp.254-285.

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Title The application of soft systems methodology to supply chain management
Author(s) Smith, Ross
Mackay, David
Altmann, Graeme
Merlo, Lucas
Title of book Supply chain management issues in the new era of collaboration and competition
Editor(s) Wang, William Y. C.
Heng, Michael S. H.
Chau, Patrick Y. K.
Publication date 2007
Chapter number 10
Total chapters 14
Start page 254
End page 285
Total pages 32
Publisher Idea Group Publishing
Place of Publication Hershey, Pa.
Keyword(s) SCM
SCORM
soft systems methodology
supply chain management
supply-chain operations reference-model
Summary This chapter reflects upon techniques that might facilitate improved strategic decision making in a supply chain management (SCM) environment. In particular, it presents the integration of a selection of techniques adapted from an approach to systems-based problem solving that has emerged primarily in the UK over the last 20-30 years—the soft systems methodology (SSM). The results reported indicate that SSM techniques can complement existing SCM decision-making tools. In particular, this chapter outlines a framework for integrating some SSM techniques with approaches based upon the supply-chain operations reference-model (SCOR) .
ISBN 9781599042312
1599042320
1599042312
9781599042329
1599042339
9781599042336
Language eng
Field of Research 080612 Interorganisational Information Systems and Web Services
HERDC Research category B1 Book chapter
Copyright notice ©2007, Idea Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30006831

Document type: Book Chapter
Collection: School of Information Systems
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