Views from the executive suite : lessons from the introduction of performance management

Liang, Zhanming and Howard, Peter F 2007, Views from the executive suite : lessons from the introduction of performance management, Australian health review : a publication of the Australian Hospital Association, vol. 31, no. 3, pp. 393-400.

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Title Views from the executive suite : lessons from the introduction of performance management
Author(s) Liang, Zhanming
Howard, Peter F
Journal name Australian health review : a publication of the Australian Hospital Association
Volume number 31
Issue number 3
Start page 393
End page 400
Publisher Australasian Medical Publishing Company Pty. Ltd
Place of publication Sydney, N.S.W.
Publication date 2007-08
ISSN 0156-5788
1449-8944
Summary Performance management introduced to the senior health executive levels in the New South Wales public health care system included the senior executive service in 1989 and, as a key element of that service, performance agreements in 1990. This is the first qualitative study examining senior health executives' personal experiences of these changes. In consideration of what has been learnt from the most relevant literature and this study, this paper concludes that the introduction and implementation performance management is a continuous process. This process includes the key steps of planning, measuring, monitoring and evaluating. It can be used as a means to achieve overall effective organisation performance by bringing in a two way management process for the organisation and its senior health executives.
Language eng
Field of Research 150312 Organisational Planning and Management
HERDC Research category C1.1 Refereed article in a scholarly journal
Persistent URL http://hdl.handle.net/10536/DRO/DU:30007818

Document type: Journal Article
Collection: School of Health and Social Development
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