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Pervasive computing at tableside : a wireless web-based ordering system

Xiang, Yang and Zhou, Wanlei 2007, Pervasive computing at tableside : a wireless web-based ordering system, International journal of pervasive computing and communications, vol. 3, no. 1, pp. 82-101.

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Title Pervasive computing at tableside : a wireless web-based ordering system
Author(s) Xiang, Yang
Zhou, Wanlei
Journal name International journal of pervasive computing and communications
Volume number 3
Issue number 1
Start page 82
End page 101
Publisher Emerald Group Publishing
Place of publication Bingley, England
Publication date 2007
ISSN 1742-7371
1742-738X
Keyword(s) order systems
portable digital assistants
restaurants
worldwide web
Summary Purpose – The purpose of this paper is to introduce a wireless web-based ordering system called iMenu in the restaurant industry. Design/methodology/approach – By using wireless devices such as personal digital assistants and WebPads, this system realizes the paradigm of pervasive computing at tableside. Detailed system requirements, design, implementation and evaluation of iMenu are presented.

Findings – The evaluation of iMenu shows it explicitly increases productivity of restaurant staff. It also has other desirable features such as integration, interoperation and scalability. Compared to traditional restaurant ordering process, by using this system customers get faster and better services, restaurant staff cooperate more efficiently with less working mistakes, and enterprise owners thus receive more business profits.

Originality/value – While many researchers have explored using wireless web-based information systems in different industries, this paper presents a system that employs wireless multi-tiered web-based architecture to build pervasive computing systems. Instead of discussing theoretical issues on pervasive computing, we focus on practical issues of developing a real system, such as choosing of web-based architecture, design of input methods in small screens, and response time in wireless web-based systems.
Notes Reproduced with the kind permission of the copyright owner.
Language eng
Field of Research 080505 Web Technologies (excl Web Search)
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2007, Emerald Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30007836

Document type: Journal Article
Collections: School of Engineering and Information Technology
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