E-Governance in Australian local government: spinning a web around community?

O'Toole, Kevin 2007, E-Governance in Australian local government: spinning a web around community?, International journal of electronic government research, vol. 3, no. 4, pp. 58-75.

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Title E-Governance in Australian local government: spinning a web around community?
Author(s) O'Toole, KevinORCID iD for O'Toole, Kevin orcid.org/0000-0002-1740-8892
Journal name International journal of electronic government research
Volume number 3
Issue number 4
Start page 58
End page 75
Publisher Idea Group Pub
Place of publication Hershey, Pa.
Publication date 2007-10
ISSN 1548-3886
Keyword(s) citizen access
local government
online government
Summary Local government in Australia is under pressure to modernize its structures in the new public management environment, as well as respond to  increasing demands from its local electorates for better delivery of services and greater levels of participation in the democratic process. This article analyzes local government’s response to these pressures through its use of information communication technologies (ICT) to execute its broad range of tasks. I begin by discussing e-governance in the light of Chadwick and May’s (2003) three basic models of interaction between the state and its citizens: managerial, consultative, and participatory. Using data collected from an analysis of 658 local government Web sites in Australia together with existing survey research, I analyze the extent to which local government sites fit into the three models. The article then concludes with a discussion of the issues and problems faced by local government in its attempt to develop e-governance, as both an extension of its administrative as well as democratic functions.
Language eng
Field of Research 160601 Australian Government and Politics
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2007, IGI Global
Persistent URL http://hdl.handle.net/10536/DRO/DU:30007838

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