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Stories of ambivalence : Australian executives' experiences of outplacement services

Parris, Melissa Anne and Vickers, Margaret H. 2007, Stories of ambivalence : Australian executives' experiences of outplacement services, in AEPP 07 : Proceedings of the 15th Annual International Conference 2007, Manhattan College, New York, N.Y., pp. 108-113.

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Title Stories of ambivalence : Australian executives' experiences of outplacement services
Author(s) Parris, Melissa Anne
Vickers, Margaret H.
Conference name Association on Employment Practices and Principles. Conference (15th: 2007: Fort Lauderdale, Fla.)
Conference location Fort Lauderdale, Fla.
Conference dates 4-6 October 2007
Title of proceedings AEPP 07 : Proceedings of the 15th Annual International Conference 2007
Editor(s) Parris, Melissa Anne
Vickers, Margaret H.
Publication date 2007
Conference series Association on Employment Practices and Principles Conference
Start page 108
End page 113
Publisher Manhattan College
Place of publication New York, N.Y.
Keyword(s) downsizing
executives
outplacement
redundancy
Summary The increasing prevalence of organizational downsizing has been matched by growth in the provision of outplacement services. Yet there has been limited research on either the effectiveness of these programs or the experience of individuals undertaking them. Within a qualitative study investigating the experiences of Australian executives who had been made redundant, one of the focus areas explored was the experience of using outplacement services. Respondents' stories revealed a sense of ambivalence towards these programs. This paper discusses the conflicting experiences giving rising to this ambivalence, namely, positive outcomes with respect to the use of office services and the receiving of proactive support, and more negative aspects of an absence of counselling skills and impersonal treatment through the organizational exit process. It is argued that further research on the outplacement experience is required to determine the type and quality of services which will best serve those who have been made redundant.
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ISBN 1878583646
9781878583642
Language eng
Field of Research 150312 Organisational Planning and Management
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2007, Association on Employment Practices and Principles
Persistent URL http://hdl.handle.net/10536/DRO/DU:30007953

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.