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A multilevel trust management framework

Chong, Soon-Keow, Abawajy, Jemal and Dew, Robert 2007, A multilevel trust management framework, in 6th IEEE/ACIS International Conference on Computer and Information Science : (ICIS 2007) in conjunction with 1st IEEE/ACIS International Workshop on e-Activity (IWEA 2007), IEEE Computer Society, Los Alamitos, Calif., pp. 776-781.

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Title A multilevel trust management framework
Author(s) Chong, Soon-Keow
Abawajy, Jemal
Dew, Robert
Conference name International Conference on Computer and Information Science (6th : 2007 : Melbourne, Australia)
Conference location Melbourne, Australia
Conference dates 11-13 July, 2007
Title of proceedings 6th IEEE/ACIS International Conference on Computer and Information Science : (ICIS 2007) in conjunction with 1st IEEE/ACIS International Workshop on e-Activity (IWEA 2007)
Editor(s) Lee, Roger
Publication date 2007
Conference series International Conference on Computer and Information Science
Start page 776
End page 781
Publisher IEEE Computer Society
Place of publication Los Alamitos, Calif.
Keyword(s) e-commerce
trust management
feedback verification
reputation
trust
Summary Lack of trust in e-commerce transactions has been identified by researchers as one of the main factors that hamper e-commerce from reaching its full potential. Various trust-related supporting features for online transactions are available to improve trust management. However, most of these existing approaches have insufficient conditions to establish online trust among businesses and customers. There are many relevant factors that influence potential buyers to make decisions. In this paper, we identify several desirable properties of an ideal trust management system that existing trust management systems do not support. A multilevel trust management framework is proposed to improve the support for existing trust management in e-commerce.
Notes This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.
ISBN 0769528414
9780769528410
Language eng
Field of Research 080499 Data Format not elsewhere classified
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2007 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.
Persistent URL http://hdl.handle.net/10536/DRO/DU:30008039

Document type: Conference Paper
Collections: School of Engineering and Information Technology
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