Chong, Soon-Keow, Abawajy, Jemal and Dew, Robert 2007, A multilevel trust management framework, in 6th IEEE/ACIS International Conference on Computer and Information Science : (ICIS 2007) in conjunction with 1st IEEE/ACIS International Workshop on e-Activity (IWEA 2007), IEEE Computer Society, Los Alamitos, Calif., pp. 776-781.
(Some files may be inaccessible until you login with your Deakin Research Online credentials)
Lack of trust in e-commerce transactions has been identified by researchers as one of the main factors that hamper e-commerce from reaching its full potential. Various trust-related supporting features for online transactions are available to improve trust management. However, most of these existing approaches have insufficient conditions to establish online trust among businesses and customers. There are many relevant factors that influence potential buyers to make decisions. In this paper, we identify several desirable properties of an ideal trust management system that existing trust management systems do not support. A multilevel trust management framework is proposed to improve the support for existing trust management in e-commerce.
This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.
Unless expressly stated otherwise, the copyright for items in Deakin Research Online is owned by the author, with all rights reserved.
Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO.
If you believe that your rights have been infringed by this repository, please contact firstname.lastname@example.org.