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Using protocol analysis to explore the creative requirements engineering process

Nguyen, Lemai and Shanks, Graeme 2006, Using protocol analysis to explore the creative requirements engineering process, in Information Systems Foundations: Theory, Representation and Reality Papers from the Information Systems Foundations Workshop 2006, ANU E Press, Canberra, ACT.

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Title Using protocol analysis to explore the creative requirements engineering process
Author(s) Nguyen, Lemai
Shanks, Graeme
Conference name Information Systems Foundations Workshop
Conference location Canberra, ACT
Conference dates 27-28 September 2006
Title of proceedings Information Systems Foundations: Theory, Representation and Reality Papers from the Information Systems Foundations Workshop 2006
Editor(s) Hart, Dennis N.
Gregor, Shirley D.
Publication date 2006
Conference series Information Systems Foundations Workshop
Publisher ANU E Press
Place of publication Canberra, ACT
Summary Protocol analysis is an empirical method applied by researchers in cognitive psychology and behavioural analysis. Protocol analysis can be used to collect, document and analyse thought processes by an individual problem solver. In general, research subjects are asked to think aloud when performing a given task. Their verbal reports are transcribed and represent a sequence of their thoughts and cognitive activities. These verbal reports are analysed to identify relevant segments of cognitive behaviours by the research subjects. The analysis results may be cross-examined (or validated through retrospective interviews with the research subjects). This paper offers a critical analysis of this research method, its approaches to data collection and analysis, strengths and limitations, and discusses its use in information systems research. The aim is to explore the use of protocol analysis in studying the creative requirements engineering process.
Notes Reproduced with the kind permission of the copyright owner.
ISBN 9781921313134
Language eng
Field of Research 080603 Conceptual Modelling
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1 Full written paper - refereed
HERDC collection year 2007
Copyright notice ©2006, ANU E Press
Persistent URL http://hdl.handle.net/10536/DRO/DU:30008101

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