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Questioning the future of paper and online survey questionnaires for management research Zutshi, Ambika, Parris, Melissa Anne and Creed, Andrew 2007, Questioning the future of paper and online survey questionnaires for management research, in ANZAM 2007 : Managing our intellectual and social capital, Promaco Conventions, Canning Bridge, W.A., pp. 1-14. Attached Files Name Description MIMEType Size Downloads creed-questioningthefuture-2007.pdf Published version application/pdf 678.67KB 556 Title Questioning the future of paper and online survey questionnaires for management research Author(s) Zutshi, Ambika Parris, Melissa Anne Creed, Andrew Conference name Australian and New Zealand Academy of Management Conference (21st : 2007 : Sydney, N.S.W.) Conference location Sydney, N.S.W. Conference dates 4-7 December 2007 Title of proceedings ANZAM 2007 : Managing our intellectual and social capital Editor(s) Chapman, Ross Publication date 2007 Conference series Australian and New Zealand Academy of Management Conference Start page 1 End page 14 Total pages 14 Publisher Promaco Conventions Place of publication Canning Bridge, W.A. Keyword(s) online technology survey questionnaire Summary The way that we build the foundations of our intellectual capital in management has changed. One example is the steady move in management research from the use of traditional paper-based survey questionnaires to online technology-based formats. This paper considers this shift, particularly focusing on the question of whether the advantages of online survey questionnaires outweigh their potential problems. The historical use of paper-based survey questionnaires has produced a large body of literature on both the advantages and disadvantages in their use, which are reviewed here alongside those of online survey questionnaires. In addition, welI-tested methods are available for increasing survey response rates in paper format, and these should not be thrown out in the quest to utilise online survey methodology. Rather, researchers should aim to exploit the potential benefits of online technologies and increase response rate by thoughtfully combining traditional and new methods. This paper argues for further discussion and research attention on electronic methods of data collection to ensure potential cost savings are not outweighed by either financial or participation costs involved in online survey questionnaire design. Notes Reproduced with the specific permission of the copyright owner. ISBN 1863081402 9781863081405 Language eng Field of Research 150399 Business and Management not elsewhere classified HERDC Research category E1 Full written paper - refereed ERA Research output type E Conference publication Copyright notice ©2007, ANZAM Persistent URL http://hdl.handle.net/10536/DRO/DU:30008129 Document type: Conference Paper Collections: School of Management and Marketing Higher Education Research Group Open Access Collection   Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au. Versions Version Filter Type Fri, 20 Feb 2009, 15:23:51 EST Thu, 02 Apr 2009, 07:38:36 EST Fri, 08 May 2009, 08:58:18 EST Fri, 08 May 2009, 08:59:18 EST Fri, 08 May 2009, 09:12:16 EST Fri, 29 May 2009, 09:06:55 EST Mon, 12 Oct 2009, 11:18:29 EST Thu, 15 Sep 2011, 11:21:24 EST Thu, 15 Sep 2011, 11:24:07 EST Thu, 15 Sep 2011, 11:26:08 EST Thu, 22 Sep 2011, 11:20:59 EST Thu, 22 Sep 2011, 11:28:02 EST Thu, 29 Sep 2011, 15:42:38 EST Fri, 16 Mar 2012, 16:27:51 EST Filtered Full Access Statistics: 658 Abstract Views, 556 File Downloads  -  Detailed Statistics Created: Mon, 29 Sep 2008, 09:04:53 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.