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Knowledge creation in export trading

Soon, Lisa, Chen, Yi-Ping Phoebe and Underwood, Alan 2004, Knowledge creation in export trading, Journal of information and knowledge management, vol. 3, no. 4, pp. 297-316.

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Title Knowledge creation in export trading
Author(s) Soon, Lisa
Chen, Yi-Ping Phoebe
Underwood, Alan
Journal name Journal of information and knowledge management
Volume number 3
Issue number 4
Start page 297
End page 316
Publisher World Scientific Publishing
Place of publication Singapore
Publication date 2004
ISSN 0219-6492
Keyword(s) knowledge creation
knowledge management
export trading
Summary In this research, we investigate how knowledge in the export trading industry is created. Prior research focuses on general businesses in local market environment. This research specifically focuses on export trading with overseas market needs. These needs require attention to different types of control and requirements beyond that of a local market. In this paper, Nonaka et al.'s theory of organizational knowledge creation is explored. We specifically examine the processes of knowledge creation through four modes of knowledge conversion. Empirical investigations in export trading organizations are conducted. We examine how export firms obtain new knowledge for innovations based on collective knowledge being used in export trading. The findings indicate that the knowledge management processes in export firms allow for the creation of new knowledge. The collective knowledge (from groups and individuals) forms a basis for innovations and competitive intelligence. This collective knowledge also creates foresight, insight and hindsight in the export trading context.

Language eng
Field of Research 080799 Library and Information Studies not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
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Document type: Journal Article
Collection: School of Information Technology
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