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A proposed smart-card solution for Australian health services : the problems encountered

Fowler, Danielle, Swatman, Paul and Castleman, Tanya 2004, A proposed smart-card solution for Australian health services : the problems encountered, Journal of electronic commerce in organizations, vol. 2, no. 4, pp. 89-100.

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Title A proposed smart-card solution for Australian health services : the problems encountered
Author(s) Fowler, Danielle
Swatman, Paul
Castleman, Tanya
Journal name Journal of electronic commerce in organizations
Volume number 2
Issue number 4
Start page 89
End page 100
Publisher Idea Group Publishing
Place of publication Hershey, Pa.
Publication date 2004-10
ISSN 1539-2937
1539-2929
Keyword(s) health IS
healthcare reengineering
inter-organizational networks
socio-technical approach
Summary This case study describes the experience of a state government health department in evaluating the use of smart card technology to redesign health benefits programs for the disabled in Australia. The social and political context of the system is explained in detail, and the potential benefits and risks accruing to the government, health care intermediaries and the community are examined.
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2004, Idea Group Publishing
Persistent URL http://hdl.handle.net/10536/DRO/DU:30008716

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Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.