Cyber crime influencing businesses in South Africa

Herselman, Marlien and Warren, Matthew 2004, Cyber crime influencing businesses in South Africa, Journal of issues in informing science and information technology, vol. 1, pp. 253-266.

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Title Cyber crime influencing businesses in South Africa
Author(s) Herselman, Marlien
Warren, Matthew
Journal name Journal of issues in informing science and information technology
Volume number 1
Start page 253
End page 266
Publisher Informing Science Institute
Place of publication Santa Rosa, Calif.
Publication date 2004
ISSN 1547-5859
1547-5867
Keyword(s) cyber crime in South Africa
business
banking and insurance sector
Summary This study shows that cyber crime is a recent addition to the list of crimes that can adversely affec tbusinesses directly or indirectly. This phenomenon was not directly prosecutable in South Africa until the enactment of the ECT Act in July 2002. However this Act also prevents businesses to fully prosecute a hacker due to incompleteness. Any kind of commercially related crime can be duplicated as cyber crime. Therefore very little research appears or has been documented about cyber crime in South African companies before 2003. The motivation to do this study was
that businesses often loose millions in cyber attacks, not necessarily through direct theft but by the loss of service and damage to the image of the company. Most of the companies that were approached for interviews on cyber crime were reluctant to share the fact that they were hacked
or that cyber crime occurred at their company as it violates their security policies and may expose their fragile security platforms.
The purpose of this study was to attempt to get an overall view on how South African businesses are affected by cyber crime in the banking and short term insurance sector of the South African industry and also to determine what legislation exist in this country to protect them.
The case study approach was used to determine the affect of cyber crime on businesses like banks and insurance companies and higher education institutions. Each case was interviewed, monitored and was observed over a period of a year. This study discloses the evaluation of the results of how cyber crime affected the cases, which were part of this study. The banks and higher education institutions felt that they were at an increased risk both externally and internally, which is likely to increase as the migration towards electronic commerce occurs. The insurance industry felt that they are not yet affected by external cyber crime attacks in this country.
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Language eng
Field of Research 080609 Information Systems Management
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2004, Informing Science
Persistent URL http://hdl.handle.net/10536/DRO/DU:30008726

Document type: Journal Article
Collection: School of Information and Business Analytics
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