Wickramasinghe, Nilmini and Lichtenstein, Sharman 2006, Supporting knowledge creation with e-mail, International journal of innovation and learning, vol. 3, no. 4, pp. 416-426.
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Currently, Nonaka's (1994) knowledge spiral, and Spender's (1996) and Blackler's (1995) respective frameworks, are considered important for understanding knowledge creation. In this paper, we illustrate how a relatively simple and ubiquitous technology, namely e-mail, can be used to support, enable and even enhance knowledge creation, and thereby actualise these frameworks.
Language
eng
Field of Research
080609 Information Systems Management
Socio Economic Objective
970108 Expanding Knowledge in the Information and Computing Sciences