Supporting knowledge creation with e-mail

Wickramasinghe, Nilmini and Lichtenstein, Sharman 2006, Supporting knowledge creation with e-mail, International journal of innovation and learning, vol. 3, no. 4, pp. 416-426.

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Title Supporting knowledge creation with e-mail
Author(s) Wickramasinghe, Nilmini
Lichtenstein, Sharman
Journal name International journal of innovation and learning
Volume number 3
Issue number 4
Start page 416
End page 426
Publisher Inderscience Publishers
Place of publication Olney, England
Publication date 2006-04-23
ISSN 1741-8089
Keyword(s) e-mail
explicit knowledge
knowledge creation
knowledge management
knowledge spiral
tacit knowledge
email
Summary Currently, Nonaka's (1994) knowledge spiral, and Spender's (1996) and Blackler's (1995) respective frameworks, are considered important for understanding knowledge creation. In this paper, we illustrate how a relatively simple and ubiquitous technology, namely e-mail, can be used to support, enable and even enhance knowledge creation, and thereby actualise these frameworks.
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category C1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2006, Interscience publishers
Persistent URL http://hdl.handle.net/10536/DRO/DU:30009048

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