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Justifying investments in electronic commerce

Drinjak, Jasmina, Altmann, Graeme and Joyce, Phil 2001, Justifying investments in electronic commerce, in Proceedings of the twelfth Australasian Conference on Information Systems : 4-7 December 2001 Coffs Harbour, NSW, Australia, School of Multimedia and Information Technology, Southern Cross University, Coffs Harbour, N.S.W., pp. 187-196.

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Title Justifying investments in electronic commerce
Author(s) Drinjak, Jasmina
Altmann, Graeme
Joyce, Phil
Conference name Australasian Conference on Information Systems (12th :, 2001 : Coffs Harbour, N.S.W.)
Conference location Coffs Harbour, N.S.W.
Conference dates 4-7 Dec. 2001
Title of proceedings Proceedings of the twelfth Australasian Conference on Information Systems : 4-7 December 2001 Coffs Harbour, NSW, Australia
Editor(s) Finnie, Gavin
Cecez-Kecmanovic, D. (Dubravka)
Lo, Bruce
Publication date 2001
Start page 187
End page 196
Publisher School of Multimedia and Information Technology, Southern Cross University
Place of publication Coffs Harbour, N.S.W.
Keyword(s) Electronic commerce
Benefits
Investment justification
Summary This paper explores why organizations invest in eCommerce applications and highlights some of the expected returns. A Delphi study was used to determine the underlying benefits of eCommerce investments and several formal financial and non-financial approaches to justification are identified and discussed. A framework is outlined which can be used to select a justification approach based on the aims of the project and the type of values and benefits expected. Attaining competitive advantage and developing new business opportunities were identified as factors that could be best justified using strategic or analytical approaches rather than financial justification.
ISBN 186384483X
9781863844833
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 910406 Technological and Organisational Innovation
HERDC Research category E1 Full written paper - refereed
Copyright notice ©2001, Jasmina Drinjak, Graeme Altmann and Phil Joyce
Persistent URL http://hdl.handle.net/10536/DRO/DU:30009499

Document type: Conference Paper
Collections: School of Information Systems
School of Information Technology
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