The Australian Government`s abandoned infrastructure outsourcing program: "fiasco" or relatively typical?

Rouse, Anne and Corbitt, Brian J. 2002, The Australian Government`s abandoned infrastructure outsourcing program: "fiasco" or relatively typical?, in Enabling organisations and society through information systems : proceedings of the thirteenth Australasian Conference on Information Systems : 4-6 December 2002 Melbourne, Australia, School of Information Systems, Victoria University, Melbourne, Vic., pp. 1-10.


Title The Australian Government`s abandoned infrastructure outsourcing program: "fiasco" or relatively typical?
Author(s) Rouse, Anne
Corbitt, Brian J.
Conference name Australasian Conference on Information Systems (13th : 2003 : Melbourne, Vic.)
Conference location Melbourne, Australia
Conference dates 4-6 December 2002
Title of proceedings Enabling organisations and society through information systems : proceedings of the thirteenth Australasian Conference on Information Systems : 4-6 December 2002 Melbourne, Australia
Editor(s) Wenn, Andrew
McGrath, Micheal
Burstein, Frada
Publication date 2002
Conference series Australasian Conference on Information Systems
Start page 1
End page 10
Publisher School of Information Systems, Victoria University
Place of publication Melbourne, Vic.
Keyword(s) outsourcing of IS EL07
IS strategic planning EF04
issues in organizing IS
EG03 IS risk management EL08
selective outsourcing
public sector
government sourcing
Summary Early in 2001, after a damning public report by the Auditor-General, the Australian Federal Government was forced to abandon its highly promoted “whole of government” infrastructure outsourcing initiative. This about-face was greeted in the press with reports that the initiative was a “fiasco”. Yet a four-year case study of the initiative suggests a more complex picture. The initiative can be viewed in a quite different light on the basis of comparisons with a contemporary survey of 240 Australian organisations engaged in IT outsourcing. This reveals that many of the negative outcomes associated with this “fiasco” are typical of those experienced by large Australian organisations. This has important implications for decision makers confronted with choices about sourcing IT service delivery.
ISBN 1862726159
9781862726154
Language eng
Field of Research 080609 Information Systems Management
Socio Economic Objective 970108 Expanding Knowledge in the Information and Computing Sciences
HERDC Research category E1 Full written paper - refereed
Persistent URL http://hdl.handle.net/10536/DRO/DU:30009555

Document type: Conference Paper
Collection: Deakin Graduate School of Business
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